Shipping policy

Ready to ship and preorder items should NOT be combined. If they are combined, your order will not ship until all items in the order have arrive. We can only print one label per order.

In stock orders ship within 3-5 days.

You will receive an email with tracking information once your order is fulfilled and you can login to your customer account to view this information as well. 

Pink Rubies Boutique is not responsible for packages that are lost, damaged or delivered to the wrong address by the carrier service.  We offer Route Shipping Insurance and it is available to add to any order.  You may choose this option at checkout.  

Free Local Pickup is available at our store in Alexandria, AL anytime during business hours. 

Please check our Facebook Page for hours.

Orders must be picked up within two weeks of fulfillment.  Please check your junk/spam email and search for Pink Rubies- then add us as a sender.  

After 30 days, the item will be returned to stock and no refund provided.